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Author Topic: Montana Black gold sight / customer service  (Read 1921 times)

Offline MIKEXRAY

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Montana Black gold sight / customer service
« on: October 05, 2010, 08:31:14 AM »
I put a Montana Black gold sight on my bow last spring. I really like the sight as it is easy to adjust & very well made. It has the cover that turns purple in sunlight or clear in shade to keep your pins the same brightness. I slipped this hunting season on a log and whacked the cover perfect which cracked it & broke a small corner off. I called the company last Friday & wanted to buy a new cover, they informed me that the sight had a lifetime warranty, they were sorry it broke and sent me out a new one with a spare at no charge even for shipping. Now that is the kind of customer service companies should be providing ! Totally unexpected in today's make a buck climate. Kudos to Montana Black Gold. Mike


I give this sight 5 stars along with the customer service.

Offline Matt

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Re: Montana Black gold sight / customer service
« Reply #1 on: October 06, 2010, 10:49:28 AM »
Yep they have always had great CS.
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Offline carpsniperg2

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Re: Montana Black gold sight / customer service
« Reply #2 on: October 07, 2010, 10:18:11 AM »
have always heard they have a top quality customer service as well. one of my friends that owns a archery shop, has always said. that is one customer service he does not mind calling :chuckle:
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Offline D-Rock425

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Re: Montana Black gold sight / customer service
« Reply #3 on: October 07, 2010, 12:25:44 PM »
You gotta like a company that stands by its product 100%

Offline Button Nubbs

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Re: Montana Black gold sight / customer service
« Reply #4 on: October 08, 2010, 05:17:31 AM »
Good to hear! I've never heard a bad thing about any of their products either. I had a similar experience with qad. Customer service is a big part of my job and I'm always happy when I get good customer service!
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Offline Rack Hunter

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Re: Montana Black gold sight / customer service
« Reply #5 on: October 14, 2010, 11:49:35 PM »
that was one of the reasons "lifetime warranty" i bought mine. 

Offline Ihuntelk2

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Re: Montana Black gold sight / customer service
« Reply #6 on: October 21, 2010, 06:37:15 PM »
Might help me change my pin provider..lmao Customer service is the key to a great company. :chuckle:

 


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