Leupold Factory Service Cheers!

[saylean]

So, I sent my Mesa 10x50mm binos off to Leupold the other week to fix two busted eyecups. I have had these binos for probably 5 years or so and use them constantly when I go hunting.

Today, I recieved in the mail, a brand new pair, with case, straps and lens covers. I just wanted to send out a big THANK YOU to Leupold for service that was above and beyond what was expected.


Thank you Leupold, you have a customer for life.

[buglebuster]

i boxed my same binos up yesterday to send them in today. one broken eye piece and on side wont focus. sounds like great news, good to here for me also lol! did you have the paperwork saying you were the original owner? that is one thing i dont have and was worried about but i called them and they said no problem.

[saylean]

I may have sent in the warranty slip when I bought it...not sure to be honest, so it may be on their record, might not.

Good luck with yours as well.

[carpsniperg2]

Just sent a pair of binos in myself, one eye cup was not working right. Leupold is second to none if you ever have to deal with any problems.

[carpsniperg2]

Ha speak of the devil. The wife just walked in with a box from Leupold. I sent in my Olympics that were 10x50 but they are not making them anymore so they sent me a upgrade to the Mojave 10x50

CAN'T BEAT LEUPOLD!!!!!

I am kinda sad to not get my bino's back. They went on many many hunts and traveled to many states and countries with me.

[saylean]

Awesome! I was almost sad too, not to get my originals back...they were dirty and beat up...

but I guess I will have to make due.

[carpsniperg2]

Yeah these ones are very nice. I have played with them a few times today. They are very nice and only 2 oz more then my old pair.

[400out]

Ha speak of the devil. The wife just walked in with a box from Leupold. I sent in my Olympics that were 10x50 but they are not making them anymore so they sent me a upgrade to the Mojave 10x50

CAN'T BEAT LEUPOLD!!!!!

I am kinda sad to not get my bino's back. They went on many many hunts and traveled to many states and countries with me.

carp I tried getting my old spotter back instead of them trashing them and nikon said they would send it back to me!  if I sent the new spotter back to them 

[carpsniperg2]

  Figures

I can't even think how many thousand's of animals I have looked at with those bino's! Then have been around my neck for probably close to a 100 animals. A lot of history with them, oh well time to break in the new ones. Coyotes did not want to play yesterday so I had to switch gears and get me a couple of porcupines yesterday. I got to take out one of the newer members of the site as well. Even though he could not shoot because he has not got his stuff for washington yet. Made about 40 bucks with a medium sized one and one dandy. Nice hair on both but the big one was close to 3/4 of a ounce with hair up to about 10-10.5".

[Crunchy]

Decent glass for the money, and they do take care of their customers.  The eye cups are the common problem with Leupold Binos.  I had three pairs repaired on my Olympics 12x50s.  A friend has a pair of gold rings and same problem.

[p-ohana]

sent in my Olympic 12x50 bino's to get a broken eyecup fixed and 3 weeks later I had a brand new pair of Bino's on my door steps no questions asked. Can't beat that.

[buglebuster]

What is the average amount of time it takes to get them back 

[carpsniperg2]

What is the average amount of time it takes to get them back 

They say 2-3 weeks. Mine that I just got back took 10 days.

[saylean]

Got mine back in bout 10 days too...

[JCKILLSHOT]

I sent my cascades in last year with a broken eye piece and they sent me back a brand new pair also.  To bad a month later the eye piece on the new ones broke off after falling off my lanyard. I put them in a box to ship back to leupold and now can't find the box!