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Author Topic: LYMANN 1200DPSIII ISSUES  (Read 704 times)

Offline motg9_6

  • These animals are gods gift first before government's possessions. If it is illegal for a man to fend for himself then he can not be a man in his own right!
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  • Longhunter
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  • Location: Klickitat county
LYMANN 1200DPSIII ISSUES
« on: April 13, 2013, 09:25:32 AM »
anyone had or having issues with the dps3???? mine just started jumping all over the place with no weight on the scale.
i have read all about temperature, cleaning, moisture, vibration etc. and i do know how to operate my scale. it has been working in the same spot for 2 years and now it just started this. i have sent lymann an email just waiting to here back from them.

Offline motg9_6

  • These animals are gods gift first before government's possessions. If it is illegal for a man to fend for himself then he can not be a man in his own right!
  • Trade Count: (0)
  • Longhunter
  • *****
  • Join Date: May 2011
  • Posts: 951
  • Location: Klickitat county
Re: LYMANN 1200DPSIII ISSUES
« Reply #1 on: April 18, 2013, 05:59:38 AM »
so to resolve the issue i got an response from Lymann. here it is.
the windex worked great i never would have thought of it. great support for a great product
--  --

Morgan,

A customer support staff member has replied to your support request, #115873 with the following response:

Morgan,
You can try wiping the unit with Windex on a paper towel this will release any static on the unit. If that doesn't help then I can try sending you a new power adapter to try.  I don't want to suggest returning it to us as of yet.  we can try the things I suggested first. 

We hope this response has sufficiently answered your questions. If not, please do not send another email. Instead, reply to this email or login to your account for a complete archive of all your support requests and responses.


Joseph Angelo
Service Technician
Lyman Products

 


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