I don't have one of those calls but that's definitely the problem. I've been making calls as a hobby for a couple years and those reeds should lay almost flat along the tone board. I would do as h2ofowlr suggests in trying to straighten them out but I wouldn't flip them. Reeds have one way they naturally bend and you want that bend to be up. If you can't get them straightened then I'm sure Zync sells replacement reeds. Also depending on the design, the reeds will go all the way back to the base of the cork channel so tuning new reeds might not be too difficult.