It is really good that Leupold has such great Customer Service. I bought my first scope in 1966 a Weaver k-4, it's still in use on my nephew rifle. Since then I've owned a bunch of rifle scope and had them on some pretty heavy kicking rifles, I even owned a gun shop for a few years, right now I'm taking a rough quess and I think I have about 15+. I've owened Weaver (old and new), Bushnell, Redfield, Lyman, Kollmorgan, Tasco(70's era), Leupold, Nikon, and a couple of Burris scopes. The only scope that I have ever had a problem with was a Leupold Vari-X II 1x4x20mm that died on a 35 Whelen, Leupold fixed it right away and I still use it and like it very much but keep it on a light kicking 300 Savage. Put a Weaver V-3 on the Whelen and have no problems since.
AWS