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Author Topic: Tight Spot Quiver Problem/Customer Service  (Read 1628 times)

Offline pianoman9701

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Tight Spot Quiver Problem/Customer Service
« on: July 14, 2018, 02:54:33 PM »
Just a quick shout out about Joe Jacks, the president of Tight Spot, for outstanding response to a customer problem. The  rubber insert in my quiver had dropped out and I was having a problem getting it to stay back in. I contacted them by email over the weekend two weeks ago. Joe responded 1st thing that Monday. We went over the problem throughout several emails, some with pics. Today, I have a brand new quiver that just showed up. They really stand behind their products. One of Joe's comments was "When you spend this much on a quiver, you deserve to have it working properly." Quality, service, integrity. You can't ask for anything more and worth every penny. Thanks Joe!
"Restricting the rights of law-abiding citizens based on the actions of criminals and madmen will have no positive effect on the future acts of criminals and madmen. It will only serve to reduce individual rights and the very security of our republic." - Pianoman https://linktr.ee/johnlwallace

Offline Jonathan_S

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Re: Tight Spot Quiver Problem/Customer Service
« Reply #1 on: July 14, 2018, 02:57:06 PM »
I’ve also had tremendous experience with them
Kindly do not attempt to cloud the issue with too many facts.

Offline mburrows

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Re: Tight Spot Quiver Problem/Customer Service
« Reply #2 on: July 14, 2018, 03:02:15 PM »
Actually shot bows with Kelly at tight spot the other day. I didnt realize they are just a 3 person shop. Kelly is and awesome guy and they're an awesome company. I'll be tight spot customer from here on out.

 


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