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Author Topic: Tight Spot Quiver Problem/Customer Service  (Read 1630 times)

Offline pianoman9701

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Tight Spot Quiver Problem/Customer Service
« on: July 14, 2018, 02:54:33 PM »
Just a quick shout out about Joe Jacks, the president of Tight Spot, for outstanding response to a customer problem. The  rubber insert in my quiver had dropped out and I was having a problem getting it to stay back in. I contacted them by email over the weekend two weeks ago. Joe responded 1st thing that Monday. We went over the problem throughout several emails, some with pics. Today, I have a brand new quiver that just showed up. They really stand behind their products. One of Joe's comments was "When you spend this much on a quiver, you deserve to have it working properly." Quality, service, integrity. You can't ask for anything more and worth every penny. Thanks Joe!
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Offline Jonathan_S

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Re: Tight Spot Quiver Problem/Customer Service
« Reply #1 on: July 14, 2018, 02:57:06 PM »
I’ve also had tremendous experience with them
Kindly do not attempt to cloud the issue with too many facts.

Offline mburrows

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Re: Tight Spot Quiver Problem/Customer Service
« Reply #2 on: July 14, 2018, 03:02:15 PM »
Actually shot bows with Kelly at tight spot the other day. I didnt realize they are just a 3 person shop. Kelly is and awesome guy and they're an awesome company. I'll be tight spot customer from here on out.

 


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