I bought two packs of Vipertricks down at Lucky Shot and had an issue with a ferrule in one of the packs. Initially thought I was S.O.L. but I emailed Slick Trick with my problem in hopes to get a new ferrule and Cody responded that same day. Couple of emails back and forth and Cody sent a whole new 4 pack of Vipertricks!
Awesome customer support. I'm a big fan