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Author Topic: Remington quilty is poor and customer service is worse  (Read 10944 times)

Offline Curly

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Re: Remington quilty is poor and customer service is worse
« Reply #15 on: February 17, 2014, 10:17:20 AM »
The auction is over (11 years ago), but it looks like a NIB Savage 116FSS chambered in 7 STW was sold in that auction:  link
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Offline Fishmasterdan

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Re: Remington quilty is poor and customer service is worse
« Reply #16 on: February 17, 2014, 10:28:47 AM »
The auction is over (11 years ago), but it looks like a NIB Savage 116FSS chambered in 7 STW was sold in that auction:  link

You got my wheels turning. Thanks

Offline Rick

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Re: Remington quilty is poor and customer service is worse
« Reply #17 on: February 17, 2014, 10:33:27 AM »
So all you would keep buying remington even if your barrels are crooked? 

Show me a company that produces as many products per year as Remington does, that doesn't have a lemon slip through their doors occasionally.



Offline huntnphool

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Re: Remington quilty is poor and customer service is worse
« Reply #18 on: February 17, 2014, 10:36:09 AM »
Just wondering why you gave the Smith 6 weeks without getting upset but have only given Remington 2?
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Offline Curly

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Re: Remington quilty is poor and customer service is worse
« Reply #19 on: February 17, 2014, 10:59:13 AM »
The auction is over (11 years ago), but it looks like a NIB Savage 116FSS chambered in 7 STW was sold in that auction:  link

You got my wheels turning. Thanks

No problem.  I'm home sick today from work, so I'm just surfing the net.

A little more looking around and I see that Savage used to offer rifles in STW and RUM but they don't even offer the RUM anymore.  Sounds like the problem you will run into with a new Savage is the magazine is going to be too short for the STW.  That is probably not too hard of a fix for a smith to work around.

The other option is to keep looking for an older Savage that was chambered in RUM or STW.

If you don't mind dealing with a smith that you have to ship your rifle to, then sharp shooter supply sounds like one to look into re: Savage rifles.
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Offline Fishmasterdan

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Re: Remington quilty is poor and customer service is worse
« Reply #20 on: February 17, 2014, 11:12:33 AM »
So all you would keep buying remington even if your barrels are crooked? 

Show me a company that produces as many products per year as Remington does, that doesn't have a lemon slip through their doors occasionally.

I agree but a 1400$ gun is suppose to be quality checked before leaving the plant, thats why (at least I think) you pay extra for a good quality gun.

Just wondering why you gave the Smith 6 weeks without getting upset but have only given Remington 2?

The smith had a hard time getting a the reamer he wanted. I was told up front he cant get to it for 4 weeks then when he rented the reamer he had a hard time getting the one he wanted.

Offline ghosthunter

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Re: Remington quilty is poor and customer service is worse
« Reply #21 on: February 17, 2014, 11:31:10 AM »
I think two weeks is not enough time. :twocents:
I think you should give them ample time to make it right.
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Offline jamesjett

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Re: Remington quilty is poor and customer service is worse
« Reply #22 on: February 17, 2014, 11:37:24 AM »
Sorry to hear of your frustration.  I love my Sendero 7MM.  Bought it last year as well.  Good quality. 

Offline grundy53

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Re: Remington quilty is poor and customer service is worse
« Reply #23 on: February 17, 2014, 11:38:18 AM »
You can't judge a company as a whole based off of one example.

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The opinions expressed in my posts do not represent those of the forum.

Offline grundy53

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Re: Remington quilty is poor and customer service is worse
« Reply #24 on: February 17, 2014, 11:42:40 AM »
So all you would keep buying remington even if your barrels are crooked? 

Show me a company that produces as many products per year as Remington does, that doesn't have a lemon slip through their doors occasionally.

I agree but a 1400$ gun is suppose to be quality checked before leaving the plant, thats why (at least I think) you pay extra for a good quality gun.

Mistakes will still happen. You just need to let them make it right. Brand new trucks sell for up to $60,000 and yet there still are lemons from time to time. Despite the price.

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Offline thinkingman

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Re: Remington quilty is poor and customer service is worse
« Reply #25 on: February 17, 2014, 03:07:25 PM »
You can't judge a company as a whole based off of one example.

sent from my typewriter
There are hundreds of examples of R700 lemons.
Surf the shooting forums it doesn't take long to see this is far from an isolated instance.
Sako/Tikka builds/markets hundreds of thousands of firearms all over the world and you NEVER hear of this kind of stuff.
Small groups with factory ammo is the norm for Sako/Tikka.
Good thing R700s are round....Anybody with a lathe can clean and square them.
Good luck, OP.
I'd cut my losses and move on.
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Offline mountainman

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Re: Remington quilty is poor and customer service is worse
« Reply #26 on: February 17, 2014, 03:10:22 PM »
You can't judge a company as a whole based off of one example.

sent from my typewriter
There are hundreds of examples of R700 lemons.
Surf the shooting forums it doesn't take long to see this is far from an isolated instance.
Sako/Tikka builds/markets hundreds of thousands of firearms all over the world and you NEVER hear of this kind of stuff.
Small groups with factory ammo is the norm for Sako/Tikka.
Good thing R700s are round....Anybody with a lathe can clean and square them.
Good luck, OP.
I'd cut my losses and move on.
Yes, many 700's need work to shoot accuratley anymore...not like the early models of 700
That Sword is more important than the Shield!

Offline Fishmasterdan

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Re: Remington quilty is poor and customer service is worse
« Reply #27 on: February 17, 2014, 03:12:05 PM »
You can't judge a company as a whole based off of one example.

sent from my typewriter
There are hundreds of examples of R700 lemons.
Surf the shooting forums it doesn't take long to see this is far from an isolated instance.
Sako/Tikka builds/markets hundreds of thousands of firearms all over the world and you NEVER hear of this kind of stuff.
Small groups with factory ammo is the norm for Sako/Tikka.
Good thing R700s are round....Anybody with a lathe can clean and square them.
Good luck, OP.
I'd cut my losses and move on.

Thanks for the support.
I have a tikka my wife purchased for me. Its the best gun I have ever owner. However I would like to stay made in USA buts hard when a 650$ gun is 10 times a 1400$ gun is.

Offline Rob

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Re: Remington quilty is poor and customer service is worse
« Reply #28 on: February 17, 2014, 03:28:14 PM »
So I LOVE Remington.  I have an 870 that I truly treasure.  That said, I had less than stellar success with a Rem 700 Alaskan TI that I bought a while back in 300 WM so I know how you feel.  Very spendy rifle and I expected sub MOA out of it.

Finally after several years, and (as you can see in the table below) nearly 200 rounds of range testing (actually closer to 300 shots - I pulled out the 200 and 300 yard test data so the group sizes would all be normalized to 100 yards) with very few sub MOA groups, I took it to Benchmark and had them rebarrel it in 7mm Rem Mag.  Look at the differences in group sizes!!

(Note also that I am not really all that great of a shot, if you put either of these rifles in someone elses hands I woudl expect to see smaller groups.)
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Offline mountainman

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Re: Remington quilty is poor and customer service is worse
« Reply #29 on: February 17, 2014, 03:28:47 PM »
You can't judge a company as a whole based off of one example.

sent from my typewriter
There are hundreds of examples of R700 lemons.
Surf the shooting forums it doesn't take long to see this is far from an isolated instance.
Sako/Tikka builds/markets hundreds of thousands of firearms all over the world and you NEVER hear of this kind of stuff.
Small groups with factory ammo is the norm for Sako/Tikka.
Good thing R700s are round....Anybody with a lathe can clean and square them.
Good luck, OP.
I'd cut my losses and move on.

Thanks for the support.
I have a tikka my wife purchased for me. Its the best gun I have ever owner. However I would like to stay made in USA buts hard when a 650$ gun is 10 times a 1400$ gun is.

Gotta love the Tikka's! :tup:
That Sword is more important than the Shield!

 


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