Free: Contests & Raffles.
Has anyone ever had a piece from the Razor line crap out?
Wow. Reading this thread has convinced me to never buy Vortex optics. Seems like half their customers have problems.
Quote from: Bob33 on October 18, 2019, 08:47:52 PMWow. Reading this thread has convinced me to never buy Vortex optics. Seems like half their customers have problems.Nonsense Bob..... their warranty is second to none!! Just read the testimonials, everyone that buys their optics gets great customer service when their items fall apart. Clearly you are a glass half empty kind of person!!! Joking of course....this is what I have been saying the entire time but people love that warranty and great customer service.
Some of you guys sure are arrogant about your hoitey toitey optics.
Quote from: jackelope on October 19, 2019, 08:38:02 AMSome of you guys sure are arrogant about your hoitey toitey optics.Wow. Defensive are we...... no one I’ve seen here has been arrogant!! More like we are realistic about the fact most vortex appear be defective and have to bent back for their amazing customer service and replacement warranty about 50% of the time. Lol. Like I’ve said....I would and have bought bushnell optics that are better quality than the vortex on the market. Price point is the same and I have never had to send a pair back. Would you buy a car if you knew it had a 50% fail rate just because the dealer had great customer service??
Quote from: jrebel on October 19, 2019, 09:18:48 AMQuote from: jackelope on October 19, 2019, 08:38:02 AMSome of you guys sure are arrogant about your hoitey toitey optics.Wow. Defensive are we...... no one I’ve seen here has been arrogant!! More like we are realistic about the fact most vortex appear be defective and have to bent back for their amazing customer service and replacement warranty about 50% of the time. Lol. Like I’ve said....I would and have bought bushnell optics that are better quality than the vortex on the market. Price point is the same and I have never had to send a pair back. Would you buy a car if you knew it had a 50% fail rate just because the dealer had great customer service?? Wheres the 50% number coming from? Is this fact or opinion?
Quote from: Lyons on October 19, 2019, 11:16:28 AMQuote from: jrebel on October 19, 2019, 09:18:48 AMQuote from: jackelope on October 19, 2019, 08:38:02 AMSome of you guys sure are arrogant about your hoitey toitey optics.Wow. Defensive are we...... no one I’ve seen here has been arrogant!! More like we are realistic about the fact most vortex appear be defective and have to bent back for their amazing customer service and replacement warranty about 50% of the time. Lol. Like I’ve said....I would and have bought bushnell optics that are better quality than the vortex on the market. Price point is the same and I have never had to send a pair back. Would you buy a car if you knew it had a 50% fail rate just because the dealer had great customer service?? Wheres the 50% number coming from? Is this fact or opinion?Quote from: Lyons on October 19, 2019, 11:16:28 AMQuote from: jrebel on October 19, 2019, 09:18:48 AMQuote from: jackelope on October 19, 2019, 08:38:02 AMSome of you guys sure are arrogant about your hoitey toitey optics.Wow. Defensive are we...... no one I’ve seen here has been arrogant!! More like we are realistic about the fact most vortex appear be defective and have to bent back for their amazing customer service and replacement warranty about 50% of the time. Lol. Like I’ve said....I would and have bought bushnell optics that are better quality than the vortex on the market. Price point is the same and I have never had to send a pair back. Would you buy a car if you knew it had a 50% fail rate just because the dealer had great customer service?? Wheres the 50% number coming from? Is this fact or opinion?50% of the vortex I have owned had major malfunctions. I returned and sold all 4 items. Otherwise it appears based on all the threads you read on this topic....approx half the people who comment have had problems. The op started this thread has had two known problems / major malfunctions with one item. That is a 66% fail rate. I could care less what people want to spend their money on.....it just amazes me how many people buy these defective items and still love the company because of their customer service.....which is hands down good (no argument there).
Quote from: jrebel on October 19, 2019, 11:59:35 AMQuote from: Lyons on October 19, 2019, 11:16:28 AMQuote from: jrebel on October 19, 2019, 09:18:48 AMQuote from: jackelope on October 19, 2019, 08:38:02 AMSome of you guys sure are arrogant about your hoitey toitey optics.Wow. Defensive are we...... no one I’ve seen here has been arrogant!! More like we are realistic about the fact most vortex appear be defective and have to bent back for their amazing customer service and replacement warranty about 50% of the time. Lol. Like I’ve said....I would and have bought bushnell optics that are better quality than the vortex on the market. Price point is the same and I have never had to send a pair back. Would you buy a car if you knew it had a 50% fail rate just because the dealer had great customer service?? Wheres the 50% number coming from? Is this fact or opinion?Quote from: Lyons on October 19, 2019, 11:16:28 AMQuote from: jrebel on October 19, 2019, 09:18:48 AMQuote from: jackelope on October 19, 2019, 08:38:02 AMSome of you guys sure are arrogant about your hoitey toitey optics.Wow. Defensive are we...... no one I’ve seen here has been arrogant!! More like we are realistic about the fact most vortex appear be defective and have to bent back for their amazing customer service and replacement warranty about 50% of the time. Lol. Like I’ve said....I would and have bought bushnell optics that are better quality than the vortex on the market. Price point is the same and I have never had to send a pair back. Would you buy a car if you knew it had a 50% fail rate just because the dealer had great customer service?? Wheres the 50% number coming from? Is this fact or opinion?50% of the vortex I have owned had major malfunctions. I returned and sold all 4 items. Otherwise it appears based on all the threads you read on this topic....approx half the people who comment have had problems. The op started this thread has had two known problems / major malfunctions with one item. That is a 66% fail rate. I could care less what people want to spend their money on.....it just amazes me how many people buy these defective items and still love the company because of their customer service.....which is hands down good (no argument there).So 50% of your experience + a few people who responded here. If 66% of their optics truly did fail and had to be returned they would be out of business. Maybe you have just had bad luck. Ive purchased 4 optics, 4 or so red dot sights, and 4 or so scopes and have not had a failure. My success rate is 100%. Several people I hunt and work with also use vortex bino's, scopes, spotting scopes, red dots, and range finders. Havent seen any failures there either, this includes red dots on duty guns, which is hard on the optic.