earlier this year while out fishing the tip snapped off of a shimano convergence rod i had purchased just a little over a year ago, after doing a little looking online i discovered that all i had to do was pay shipping to get it down to shimano in california and they would repair my rod(warranty said nothing about replacement), well it had been about 2 months since i had sent my rod in and today i got a package in the mail brought it home opened it up and i had a brand new shimano convergence rod, apparently they could not repair my rod so they sent me a new one, just thought i would share this little bit of info with everyone, i give their service a big thumbs up