I don't know the history of the bow but, I will guess it has been dry fired. If you sight down the cam you should see that it has taken a taco shape to it. Most the time it is an easy fix, you will have to have the bow shop guys order a new set of cams and axles. Just be sure to have them look closely at the limb pockets, for cracking or any wear. Also, make sure you take it to a bowtech dealer, if you don't and it is a warranty issue, as soon as it is put in the press...warranty is voided