What would you do when an outfitter completely doesn't follow his word??UPDATE

[millerwheeler]

 
I WOULD LIKE TO UPDATE EVERYONE KENT AND I HAVE GONE OVER EVERY CONCERN AND REACHED A FAIR SOLUTION TO THIS WHOLE ORDEAL SOMETIMES THINGS HAPPEN BUT KENT APOLOGIZED AND MADE IT RIGHT  AND IN TODAY'S WORLD THAT'S A STAND UP GUY
THANKS EVERYONE FOR YOUR TIME AND OPINIONS

:IBCOOL:So my family and I just got back from a "pack trip" which we booked at sportsman show last jan..... at the show we went over everything we expected we were told 6 to 8 hours on horseback into the goat rocks  (west side) this outfitter sent pics all summer of Bulls and bears speaking over and over with my father  numerous  times. We agreed at show we would get packed in Thursday before cause we knew that long of horseback ride being unfamiliar with riding was gonna hurt lol, and to be packed out sat after season end to maximize our ability to harvest a elk.

Few days before we leave we get told trail is not safe gonna change spots and meeting point was different to use different trail into area.... we thought no biggie

So Thurs morning I loaded family up with gear  I left 3am to pick everyone up and we hit the road pulled into whitepass at 730 (we were set to meet at 8am) well this "outfitter" sends a text 735 saying sorry can't pack you into today  I have elk to pack out elsewhere..... that was strike one ... what could we do? We all missed a day of wages so.. we decided we would go scout bumping unit for a friend "outfitter" said he would pay for a night at the lodge we all just kept saying if it was our elk we would appreciate same treatment so we got on with our day.we help load our gear  we start up and I say how long is ride on this side up? Answer I got was about an hour!!!! I was like wtf  instantly looked at my gps like how is that possible but I'm no packer so give him benefit of doubt ( this is not the packer we hired he had some employees come up) after many stops for these guys to retire and rescue stuff we are there in 1hour 13min..... ya wtf.... I'm pissed my dad is like I don't get this and contacts outfitter we unload our gear into camp.. we were .20 miles into the actual goat rocks 👎👎👎👎👎👎 not what we paid for $3000  we try to be optimistic  I say to packer which way are the elk he tells.me to stay on the Rimrock side and follow this flat it's guaranteed I'm like I have a West tag can't hunt that side of road he says nobody will check?? Like come on wtf
Opening morning we are  up early and out to hear at some running up the white pass lodge and ski lifts  for maintenence and work he put us right behind the lifts!!!!!!
My dad calls him he won't answer but he'll text (real.business man) says all elk hunters must hike at least 10 miles a day  which about pissed me off being we aware  of what it takes... isn't the point of a drop camp to be close to the hunt not have to got 5 plus miles just to find a decent hubting area?
He promised he bring up things whenever we requested (never happened communication was extremely  lacking
My dad started texted him on Tuesday night when can we get packed out we are done..... after texting tons of times with no response...YES ON FRIDAY WE PACKED OURSELVES OUT!!!!!!!!! HE DIDN'T RESPOND UNTIL WE TOLD HIM WITH EVERY EXCUSE IN THE BOOK

I'm a understanding guy I'm a patient guy, But I Absolutely  refuse to let this fly !!I have some ideas and  I wanted to hear some our your guys thoughts before I proceeded  I  and my father gave tried calling him with no return calls

So guys what do you think should happen ?..

[Curly]

Are you going to post the name of the outfitter on here?  Sorry for your crappy hunt.

[Reidus]

Have you already paid him in full?

[bobcat]

100% of your money should be refunded. You didn't pay to be packed in only one hour on horses. You could've camped at the trailhead and walked in that far every day.

Also we need to know the name of the outfitter, please.

[millerwheeler]

100% of your money should be refunded. You didn't pay to be packed in only one hour on horses. You could've camped at the trailhead and walked in that far every day.

Also we need to know the name of the

We have everything from this whole year going over everything

I was raised when you  make a deal and shake someone's hand that's your word and he completely destroyed that word I think we should be refunded 100% we talked to many many hunters daily that walked up from the road in 45 minutes.

[cbond3318]

WOW! That infuriated me just reading, so sorry about your "experience". I don't have any history with outfitters but, I don't suppose agreements get put in writing or such?  I would consider 50% return of all money paid to date and in addition, fully refunded expenses due to an unexpected stay in the hotel and lost wages. That would be the nice guy side of my demands, the angry, don't give a rip side , well that could be an endless imagination of suitable restitution.

Again, sorry man, this makes me not want to EVER deal with an outfitter , period.

[millerwheeler]

Have you already paid him in full?

1000 deposit at show
Paid in full 2 weeks prior gonna have my my dad call bank and find out if he can cancel check but I think maybe too late

[sirmissalot]

Considering he posts on here a lot, it should be interesting to see his response.

[millerwheeler]

Are you going to post the name of the outfitter on here?  Sorry for your crappy hunt.

[millerwheeler]

Considering he posts on here a lot, it should be interesting to see his response.

Well be nice for him to respond in someway and make it right I didn't want to put his name in the dirt but he literally has given me no choice it's a bad way to do business with people who would have come back every year and a family that knows many many hunters

[dwils233]

On the one hand I think you should out this outfitter immediately to prevent anyone else going through the same terrible situation.

On the other hand, it may be better to withhold his name/business to leverage that against getting a refund/ properly compensated. I don't think it is inappropriate at all to tell him you will burn him on every social media site available if that's the only kind of business he understands.

[fishngamereaper]

What's your signed written contract say about change in plans/ location and reibursment.

[millerwheeler]

On the one hand I think you should out this outfitter immediately to prevent anyone else going through the same terrible situation.



On the other hand, it may be better to withhold his name/business to leverage that against getting a refund/ properly compensated. I don't think it is inappropriate at all to tell him you will burn him on every social media site available if that's the only kind of business he understands.

It is a crappy situation when we met him we thought this is the beginning of many years of a new outfitter he hasn't responded I have no choice now this is only way to get a response and if he can make it right I'll delete it all and never speak of him again pretty simple I just want him to make it right

[millerwheeler]

What's your signed written contract say about change in plans/ location and reibursment.

Well went over everything at the show shook hands and we made a deposit , my father and him spoke all year long. So there is no written contract per say. But is your word not your bond and a hand shake not a contract?

[Jek11688]

I ran into these guys (not the boss) Hiking up to Fifes Ridge on Sept 24, they were going in to get an elk out and proceeded to tell us about 3 or 4 others they where also hauling out. Seemed like nice guys, gave us their card, I would have called them possibly to pack out if I was ever deep in. Questioning it now.