Free: Contests & Raffles.
What does the manual say? Rinse with fresh water is the 1st maintenance step in the manual I found. Vendor probably doesn’t have any role in a warranty claim. Manufacturer packaging often has a note in the packaging that mentions this. Not familiar with that shop but I always go straight to the manufacturer for a warranty claim. If my Vortex bino’s take a crap I don’t contact Sportsman’s Warehouse, I contact Vortex.
Quote from: pickardjw on August 09, 2025, 11:08:24 PMWhat does the manual say? Rinse with fresh water is the 1st maintenance step in the manual I found. Vendor probably doesn’t have any role in a warranty claim. Manufacturer packaging often has a note in the packaging that mentions this. Not familiar with that shop but I always go straight to the manufacturer for a warranty claim. If my Vortex bino’s take a crap I don’t contact Sportsman’s Warehouse, I contact Vortex.Scotty themselves generally stand by their products so I would go straight to them. Not applicable for this situation but they will not stand by anything related to a ball hanging up. I had a brand new DR ripped off the side of the boat last year when the ball hung up and the swivel base tore in half. Never spooled an inch of cable despite being factory present. Also, the base broke before the cable. All I got was a discount on a new dr.
I rinse everything. Do not use a pressure washer. The dealer in Everett said it happens all the time. So, buyer beware with the new HP model. I went in Englunds in Westport and he said hes sold three in the last week to people with the same exact problem. .
While the new Scotty’s sure do rip that ball up, they are not the work horses that the old ones are. We’re still running the old ones we’ve had over 20 years and they have been serviced for a variety of things but they have ungodly hours on them and still going strong (we don’t touch them with a hose btw) but I have plenty of friends with the new ones. One went through 3 counters in a summer, and by the end he was ready to go back to the old ones. I’ve caught a lot of fish bringing up my ballOver the years. If I was fishing real deep a lot (200+), I might switch but it hasn’t effected my catch rate, still consistently out fish the pack with all their new whiz-bang. We’ll see how many are still in operation in 20 years, I’m not sold yet.
I was talking with Connor last week at Johns, he is a authorized warranty station for Scotty, that alone lets him supply parts, cheaper than most. I am curious if you talked to Connor about this, he is the owner.
The Scotty design leads to these issues. The motor is mounted below the spool and contained in a plastic cup. If water gets in there it has no place to go other than soak the motor. The motor spindle comes up through the top which is an opening that water will get through. If you spray the spool water gets in there. After replacing several motors, I lightly rinse the boom only, nothing around the motor housing.Scottys are easy to fix and Connor sells all the parts at the best prices I have found.From my experience, the Scotty warranty is about useless. To use it, you have to pull the downriggers, send them to a shop that is likely backlogged 2-4 weeks where you won't be fishing. Of course, they always break right in prime time, so I just pay for the parts and fix them myself.
The motor itself also holds water, the bearing at the bottom is the one that fails probably 90% of the time as any water basically just sits on the bearing.I've gotten pretty good at replacing rotor bearings.If you could somehow run the downrigger upside down or the motor was on top it would be far more reliable.