please delete

[JKEEN33]

Xxx

[jackelope]

Ive got the same issue with mine. Really need to get it done. Thanks for the reminder.

[jackelope]

Thanks for that.
 

[d_wilson]

Im glad you posted this. One eye cup on my Nikons is broken and I wondered if sending them in would be worth it or if I should just buy a new pair. 

[doyourtime89]

Yes I love some Nikon.  A couple years ago and also broke one of my eye cups, so I sent them in to Nikon and they fixed the eye cup and cleaned them all up for free.  I paid to ship them when I sent them in and Nikon shipped them back without me paying anything.  Then the next year I broke the little plastic thing on the side where you hook up your strap.  I called to see if they could fix that even if I had to pay.  They told me I had to send them in to be looked at, so I did.  About 2 weeks I got a box from Nikon in the mail with a brand new in the box pair of the Monarch 5's.  Now the pair I sent in were a cheaper pair of Prostaff's.  So not only did they send me a new pair a even a better pair then I sent in.

[Bean Counter]

My eyecup was broken. I just mailed the whole dammed thing to Nikon. Got a new, upgraded pair in return 

[400out]

Yes I love some Nikon.  A couple years ago and also broke one of my eye cups, so I sent them in to Nikon and they fixed the eye cup and cleaned them all up for free.  I paid to ship them when I sent them in and Nikon shipped them back without me paying anything.  Then the next year I broke the little plastic thing on the side where you hook up your strap.  I called to see if they could fix that even if I had to pay.  They told me I had to send them in to be looked at, so I did.  About 2 weeks I got a box from Nikon in the mail with a brand new in the box pair of the Monarch 5's.  Now the pair I sent in were a cheaper pair of Prostaff's.  So not only did they send me a new pair a even a better pair then I sent in.

I did the same last winter only with a spotter it had a blemish on the inside of the eye piece, it appeared they don't make that eye piece anymore so this is what I got in the mail 

[et1702]

Hmm...eye cup on my ED50 spotting scope is cracked.  Sounds like its time to send in for tune up!

Thanks,

ET

[kckrawler]

Obviously this is a problem with all of the Monarchs

I had the same problem, both eyecups broken and wouldn't open. It cost me $14 with insurance to send them in and a couple weeks later, I had them back in my hands cleaned up, ready to go. Excellent service 

[400out]

Hmm...eye cup on my ED50 spotting scope is cracked.  Sounds like its time to send in for tune up!

Thanks,

ET

oh yeah get it in there

[Bean Counter]

Obviously this is a problem with all of the Monarchs
...

I had my pair for six years and beat the hell out of them. If you want something lightweight and movable its going to be hard for it to last forever.

[Thefisherman83]

Both of my eye pieces are broken on my Monarch ATB's, They are going in after late archery.  It seems to be a very common problem, but I have never heard of someone not getting taken care of by there Customer Service department. 

[kckrawler]

Obviously this is a problem with all of the Monarchs
...

I had my pair for six years and beat the hell out of them. If you want something lightweight and movable its going to be hard for it to last forever.

Hmm...I had mine for only 1 season when the first cup broke. Either way, they're fixed now and I wouldn't trade them for any other pair of binos in their price category.

[CAMPMEAT]

My binos had a rattle in it. Called them, sent them in, they repaired them. These binos are probably 10 years old too. No questions asked.

[GHETTO GUIDE]

I'd have a real hard time leaving Nikon products. They have sent me 3 new pairs over the last 12 years for the price of 1.   

[hirshey]

Both of my eye pieces are broken on my Monarch ATB's, They are going in after late archery.  It seems to be a very common problem, but I have never heard of someone not getting taken care of by there Customer Service department.

The eye cups on the monarchs are definitely leaving something to be wanted.. Both my ex and my mom had the monarchs and two very different experiences with customer service. Eyeguard sent his in and had them back in 3 weeks no issues.. Except that the other eye piece ended up doing the same thing 4 months later and he had to send them in again. My mom called, confirmed, paid insured shipping and waited 3 weeks to hear that they determined the "eye cup must have broken in transit" so they made her pay for the repair and that it was going to be another 2 weeks before she had them back... Even though it was obviously the reason she had sent it in in the first place. She was certainly disappointed especially knowing eyeguard had the same problem prior with a much nicer outcome.

[ShaneTyTrey]

Ive got the same issue with mine. Really need to get it done. Thanks for the reminder.

The Nikon warranty is second to only Vortex, but damn near the same.  I have shipped back both binoculars and a scope and have been very happy with their customer service.

[Hot Lunch]

Did you guys fill out and send in your warranty cards? I have two binos and a spotting scope all needing minor repair. I never bothered filling out the warranty cards, advice?

[Bean Counter]

Warranty cards are a great way to open the Pandora's box on your private life and personal information. Then again, so is Facebook. You don't need to fill the card out. I didn't and they didn't even ask.

[huntnphool]

Fortunately I have few experiences with Nikon service, which is a testament to their products quality in itself, but the few times I have needed it I was very impressed.

[doyourtime89]

Nope I hadn't filled out any warranty cards

[Boss .300 winmag]

Tagged, mine need that is as well. Must be a common thing that happens o them.