Luxe Hiking Gear Scam

[jbeaumont21]

Do Not Buy from them, it's a scam! I have been waiting since March for a shelter pole that I purchased to arrive and customer service is unresponsive.  After doing a quick internet search turns out I'm not the only one who has been scammed by this company.  Buyer be Ware!

[Buckhunter24]

Sorry hear that, I saw the reviews recently, they've left a lot of people hanging. I had thought about buying from them a year or 2 ago because they were local and reasonably priced, glad I didn't

[jbeaumont21]

Sorry hear that, I saw the reviews recently, they've left a lot of people hanging. I had thought about buying from them a year or 2 ago because they were local and reasonably priced, glad I didn't

Yeah its pretty disappointing. I really like the Twinpeak tent that I got from them a couple years ago.  Thankfully it was only the shelter pole that I didn't receive so I'm only out $50 bucks. I feel for the guys who paid for the tents and haven't received them.  I'm trying to take it up with my bank to see if I can get reimbursed. We'll see.

Stumbled across this video. Sounds like this has been going on for a while. 

[Buckhunter24]

I just looked at their bbb rating, I'm surprised they still exist 

https://www.bbb.org/us/wa/forks/profile/camping-equipment/luxe-hiking-gear-llc-1296-1000096657

[Stein]

If you used a credit card you may be able to get your money back depending on their rules for how long you can go before you can report a fraudulent charge.

[bushmantom]

They are based out of Forks.  Drive up there and get your money back.

[fishngamereaper]

Wonder if he's ever in the shop anymore
I'm up there every other week I'll have to swing in.
I don't want to rep his product if he's doing bad business.

[Mustelidae]

Sucks that guys still scamming.
Check out three ridges gear, they are the new US luxe distributor. I bought an octapeak from them last month. Showed up in 2 days and looks great.

[jbeaumont21]

They are based out of Forks.  Drive up there and get your money back.

That would cost me more in gas than the $50 bucks I'm out

[follow maggie]

It seems he’s a straight up crook.

[addicted]

I thought the manufacturer cut him off

[Slow-drifter]

I’m in forks, he was a dirt bag, and he definitely isn’t in the same location if he’s still in business at all

[follow maggie]

I thought the manufacturer cut him off

He’s still “selling” it on his website.

[270Flat]

I got an octopeak and stove a few years back. I ordered a center pole that was on b/o for awhile. They sent the wrong size for a smaller tent. Was a blessing as it was heavy and not what I really wanted. I ordered a center pole from Seek and it works perfectly and is much lighter for back country adventures.

[MarkTrail]

Luxe is a complete scam. I have bought and received 2 tents a couple of years ago. The 2nd tent was a struggle but I finally received it. However,  my partner ordered and paid for a stove last August.  Luxe semi communicated with him for a while. Then after Christmas he started asking more questions as to why he hadn't received his stove.  They literally have stopped all communication since. Every month he emails them without a single response.  I told him before he ordered the stove it was a risk that he wouldn't receive it. Unfortunately I was right. This company still advertises on social media. Complete dirtbag company. Zero warranty with zero communication.  I guess when they don't even ship you your product you can't really complain about there pathetic warranty. Totally a scam company