Free: Contests & Raffles.
Leopold has started doing this in response to the unbelievable warranty that comes with Vortex binoculars and scopes. They have a unlimited warranty on all of their optics. If you don't have a receipt and you beat it to death with a sledge hammer because your cereal got soggy and you were mad, they will fix or replace at absolutely no cost. No questions asked. Due to this warranty, Nikon, Leopold, Bushnell, and other optic companies have had to re-evaluate their "pain in the butt" warranty and repair options. Thank Vortex for leading the way on this and helping all optics customers out. Now this post is not meant to say that Vortex makes a better product or anything like that. We all have our favorites and each brand makes low end to high end optics. You get what you pay for. But whether you use Vortex or whatever brand, thank them for holding all of the brands feet to the fire and giving us sportsman's a better warranty!!!
Quote from: dvolmer on January 19, 2016, 12:55:58 PMLeopold has started doing this in response to the unbelievable warranty that comes with Vortex binoculars and scopes. They have a unlimited warranty on all of their optics. If you don't have a receipt and you beat it to death with a sledge hammer because your cereal got soggy and you were mad, they will fix or replace at absolutely no cost. No questions asked. Due to this warranty, Nikon, Leopold, Bushnell, and other optic companies have had to re-evaluate their "pain in the butt" warranty and repair options. Thank Vortex for leading the way on this and helping all optics customers out. Now this post is not meant to say that Vortex makes a better product or anything like that. We all have our favorites and each brand makes low end to high end optics. You get what you pay for. But whether you use Vortex or whatever brand, thank them for holding all of the brands feet to the fire and giving us sportsman's a better warranty!!!Leupold has been providing this level of service since long before Vortex existed.
I own several Leupold optics, and do like their customer service.However, I prefer to own optics that don't need service as often.
Quote from: dvolmer on January 19, 2016, 12:55:58 PMLeopold has started doing this in response to the unbelievable warranty that comes with Vortex binoculars and scopes. They have a unlimited warranty on all of their optics. If you don't have a receipt and you beat it to death with a sledge hammer because your cereal got soggy and you were mad, they will fix or replace at absolutely no cost. No questions asked. Due to this warranty, Nikon, Leopold, Bushnell, and other optic companies have had to re-evaluate their "pain in the butt" warranty and repair options. Thank Vortex for leading the way on this and helping all optics customers out. Now this post is not meant to say that Vortex makes a better product or anything like that. We all have our favorites and each brand makes low end to high end optics. You get what you pay for. But whether you use Vortex or whatever brand, thank them for holding all of the brands feet to the fire and giving us sportsman's a better warranty!!!The reason I made the above statement is not a slam on Leopold. They do have excellent customer service. I personally have never dealt with them. My very good friend who is a manager for a large sporting goods store (I could mention the name but I wont. I bet 90% plus of the members on this site have purchased hunting and fishing equip from them) told me that Vortex optics warranty has made all of the other companies re-evaluate their warranties and service departments. This is a win win for all sportsmen involved. I have heard hore stories from the Bushnell warranty dept. from friends that have had problems.