Free: Contests & Raffles.
When things like this happen to me and I'm told "sorry you're out of luck" I just call back later, get a different person on the line and try again. I just keep doing this until someone on the other end does what I'm asking.. This happened to me just last week with the cable company took 4 seperate calls.. Piece of cake. It's almost like a game, but in the end 90% of the time I win.. A little salesmanship on your end will go a long ways as well. Good luck and let us know how this ends up!